Venue Manager | Echo Point | Blue Mountains

The Venue

Perched on the edge of the escarpment, Echo Point precinct with panoramic views of the southern Blue Mountains, Kanangra-Boyd Wilderness and the iconic Three Sisters . This venue is located on Echo Point Road and offers majestic views from the upper and ground floor levels of this world class restaurant, café and wine bar.

The Company

Trippas White Group is a leader in the hospitality industry, managing a diverse portfolio of iconic restaurants, café and event spaces across Australia. Our premium venues include Echo Point, Taronga Zoo, Sydney Opera House, Centennial Homestead, Botanic House, Terrace on the Domain,  ESQ and many more! Additionally, Trippas White Group provides premium hospitality services to prestigious national networks of airline lounges and to the education and corporate sectors.

The Role

Reporting to the Executive GM - Retail and Events, your primary focus is to drive continuous improvement in all measures of performance of the food & beverage operations with particular emphasis on innovation, reputation enhancement, quality of product and service, and profitability.

The Venue Manager will be a visible leader and promoter of change. By maintaining awareness of industry trends, consumer tastes and new business opportunities, and will build a culture of excellence in all facets of the department, the Venue Manager will provide consistent leadership and guidance to team members while ensuring operational requirements are maintained and exceeded. 

Duties

• Oversee food & beverage operations, reporting and reconciliation of daily activities.
  • Manage, motivate, and mentor all F&B F&BOH staff to ensure quality and service always meets our guests and client’s expectations
  • Liaise with the Group Executive Chef, venue Head Chef and kitchen team to ensure the efficient operation of the kitchen and production of quality menus that are designed to suit the business and achieve budgeted food costs
  • With the support from our Group Executive Chef and Group Head of Beverage you will oversee menu engineering, research, development, costing and implementation of new menus, concepts, promotions, cocktails, and wine lists
  • Ensure all employees always work in a safe environment, and the Food Safety program and documentation is maintained diligently, and within set company timeframes
  • In conjunction with the Group General Manager develop promotional concepts and ideas for all F&B outlets to drive sales revenues, increase spend per head and reduce operating costs.
  • Lead by example and be a positive advocate for the brand

Skills & Experience

• Qualifications in Business Management, Catering Management or Hospitality Management advantageous, but not essential
• Current RSA certification and food handling certificate
• A minimum 3 years in a management role of a high-volume Food & Beverage operation with demonstrated career progression and an understanding of events & the inbound tourist market 
• A passion for great service, food, wine, cocktails, and beverages
• Proven track record of success in a customer service environment
• Outstanding communication skills with high attention to detail
• Excellent time keeping skills with the ability to deal with quick turnaround and large group bookings
• Ability to work under pressure and work well in a team environment
• Able to communicate effectively with all levels of staff and build strong relationships with internal and external customers.
• Strong sense of integrity & honesty

Benefits:  

• Visa sponsorship (if required)
• 2min walk from Katoomba’s Three Sisters
• Duty meals provided
• Ongoing internal training and opportunities to obtain nationally recognised qualifications
• Work in a scenic environment and classic location with huge tourist interest

Venue Points:

• The venue has three defined outlets – takeaway café, bar & restaurant
• The venue caters and regularly welcomes inbound tour groups
• There is huge capacity to grow the live music segment on weekends as we have recently extended our licenced trading times
• Huge opportunity to grow our wedding, corporate and social events business

Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply.